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ASQ-IIE Regional Conference
Opening Address:
Human Sigma: Focusing on the Human Side of your Business
Jim Asplund, Gallup
Luncheon Address:
Continuous Improvement at Hershey: The Challenges of Changing a Culture
Deb Laudenslager, Hershey
Closing Address:
Making the Invisible Visible – The Human Principles Necessary for Sustaining Innovation
Bob Rosenfeld, Idea Connection Systems
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